Overview
Total Connect 2.0 from Resideo is a home security management app designed to work with Honeywell panels. With a 3.1/5 rating, it sits below average among security apps, offering some reliable core functions but with notable limitations in user experience and polish.
Key Features
The app provides remote arm and disarm functionality, which generally works as intended. Live video feeds from connected cameras load within a reasonable timeframe, typically around 5 seconds. Geofencing features allow automatic arming and disarming based on location, and battery drain from this feature is manageable. Instant alerts for door or window sensor triggers arrive quickly, often within 10 seconds. The app also consolidates control of thermostats and lights into a single interface, reducing the need to switch between multiple apps. The interface prioritizes function over aesthetics, resulting in a straightforward but unrefined design.
User Experience Considerations
The app offers a 30-day free trial of premium features, allowing users to test custom scenes for modes like “away” or “sleep,” as well as scheduling for thermostats and lights. However, the notification system requires significant manual adjustment; default settings may trigger alerts for minor movements, such as pets, and locating the relevant settings can take considerable time. Once configured, preferences are generally retained. The initial setup process asks for security provider credentials, which may raise concerns about potential subscription lock-in, though connections typically succeed on the first attempt.
