About FaxFree: Send Faxes from Phone
I honestly thought faxing from a phone sounded like a gimmick. My daughter’s new pediatrician needed her vaccination records faxed over last Tuesday, and the idea of dragging both kids to a copy shop after work made me groan. I remembered seeing this app and figured I had nothing to lose. I’m so glad I tried it. For those random, annoying moments when a business or school insists on a fax, this app from BP Mobile LLC actually turns your phone into a solution. It feels a little old-school to be so relieved about sending a fax, but as a busy parent, any tool that simplifies a chore is a win.
Features & Highlights
The main thing it does is let you send a document as a fax, and it does that one job well. What I really like is the scanner. Last month, my son Leo needed a signed waiver for a weekend soccer tournament. I took a picture of the paper on our kitchen counter, and the app automatically straightened it and made the text clear. It sent from my phone while I was making dinner. You can also use PDFs you already have, which is perfect for things like insurance forms I’ve filled out on the computer. Getting a notification that says “Fax Sent” is a small thing, but it gives me real peace of mind that the important stuff actually went through. The fact that it can receive faxes too, for free, is a bonus I haven’t needed yet but makes me feel like the app has me covered.
User Experience
The app is straightforward, which is exactly what I want. I don’t have time to figure out complicated menus. When you open it, there’s a big, obvious button to start a new fax. I picked a PDF from my phone’s files, typed in the fax number (it reminds you to include the area code, which saved me once), and tapped send. The whole process took maybe two minutes. It’s not something I use every day, but when I need it, it just works. The only time it didn’t work immediately was when I was in a basement coffee shop with terrible signal; it just waited until I walked outside and then sent it on its own.
Pricing
It’s free to start, which is the best part. You get a few free pages to test it out. After that, you buy credits. I spent about three dollars on a pack of pages months ago, and I still haven’t used them all. When you compare that to the gas and time it would take to go to a library or a FedEx, plus their per-page fee, it’s a no-brainer for my family. There are subscription options, but for sending a form every few weeks, the pay-as-you-go credits are perfect and don’t lock me into another monthly bill.
Updates & Support
I had one issue where a fax to my dentist’s office failed. I wasn’t sure if it was the app or their machine. I sent a message through the app’s help section. I got a real person emailing me back a couple of days later. They were helpful and explained how their system shows a failure on the receiving end. It wasn’t an instant reply, but for a free app, I was just glad to get a clear answer. The app itself gets updated every so often, which I notice because the “What’s New” notes pop up on my phone. It feels like it’s being maintained, which is important to me.
Security & Privacy
This was a big concern for me, especially sending things like medical forms. I read their privacy policy before I sent anything sensitive. It says they process the document to send the fax and then delete it from their servers. They don’t sell your data. Seeing that spelled out made me feel a lot better about using it. The trade-off for the free service is seeing banner ads at the bottom of the screen, but they’re not intrusive or flashy, so it’s a fair deal in my book.
How do I send a fax using FaxFree?
Open the app and tap the big 'New Fax' button. You can either take a photo of a document using the built-in scanner, which automatically straightens and clears the text, or pick a PDF from your phone's files. Then just type in the fax number (remember the area code) and tap send.
Can FaxFree receive faxes too?
Yes, the app lets you receive faxes for free, which is a nice bonus. You don’t need to do anything special to set it up—just share your FaxFree number with anyone who needs to send you a fax, and the incoming documents will appear in the app.
What should I do if my fax fails to send?
First, make sure you’re in an area with a stable internet connection—sending from a basement or spotty Wi-Fi can cause delays. If the issue persists, double-check that the fax number includes the correct area code and that the document is in a supported format like PDF or a clear photo.
Why didn't my document send when I was in a basement?
The app relies on your phone’s internet connection, so being in a basement with weak cellular or Wi-Fi signal can interrupt the fax transmission. Try moving to a spot with better reception or connecting to a stronger Wi-Fi network before resending.
How does FaxFree compare to using an online fax service like eFax?
FaxFree is designed for quick, one-off faxes from your phone without a monthly subscription, while eFax often requires a paid plan. The app’s built-in scanner and simple interface make it ideal for busy parents or anyone who needs to send a fax in a couple of minutes, but eFax might offer more advanced features for heavy users.
