About Das Erste
Das Erste is the official app from Germany’s national public broadcaster, ARD. It is designed to provide access to live TV, the Mediathek library of past programs, and news content such as Tagesschau. While the concept is promising, the execution falls short of what users might expect from a major broadcaster’s app. The interface and performance issues can make it more frustrating than functional for regular use.
Features & Highlights
The app includes a live TV stream, an extensive Mediathek library organized by categories like documentaries and drama, and a “Sendung verpasst?” section for catching up on missed programs. On paper, these features offer solid value. However, the gap between the advertised functionality and the actual user experience is significant. For instance, users may encounter geo-blocking errors when trying to access certain content, even for news segments that should be widely available. The features exist, but they are often undermined by inconsistent execution and restrictive access policies.
User Experience
The user experience is where the app struggles most. Navigation through the library can feel sluggish, with noticeable lag when scrolling or searching for specific programs. Stability is also a concern; the app may freeze or crash during video playback, requiring a forced restart. When reopening, the app sometimes fails to remember the user’s place, resetting to the home screen. Backing out of a video can lead to unexpected menus, making the interface feel unintuitive. Overall, the app lacks the polish and reliability expected from a professional media tool.
Pricing
The app is free to use, funded by public broadcasting fees. While there are no subscription costs, the lack of a price tag does not compensate for the time and frustration users may experience. A smooth, reliable experience would make this an excellent resource, but in its current state, the app’s value is diminished by performance issues. Some users might prefer a paid version if it offered improved stability and functionality.
Updates & Support
The app receives periodic updates, but these have not fully addressed the core stability and usability issues. Support options are limited, and users may find that reported problems persist across versions. Continued improvements are needed to bring the app up to a standard that matches its potential.
