CorrLinks
How do I sign up for CorrLinks and get approved to message an inmate?
You'll need to download the app, provide your driver's license for identity verification, and link your account to the inmate's number. Approval typically takes about two days, so plan for that wait before you can send your first message.
Can I do video visits through CorrLinks, and what are they like?
Yes, CorrLinks offers a video visit feature that lets you schedule calls with the inmate. The video quality can be blurry and may freeze, but it's still a meaningful way to see your loved one, especially for kids.
Why do my messages sometimes take days to get a reply, and how can I tell if they were delivered?
Message delivery time is unpredictable—sometimes a day, sometimes four—and there's no 'delivered' or read receipt to confirm it went through. You just have to send it and wait, which can be stressful, but delays are normal due to the security review process.
I haven't heard back from an inmate in days—should I worry?
Don't panic right away; messages often get delayed without any notification, so a long wait doesn't mean something is wrong. If it's been more than a week, you can try contacting the facility's support, but usually the message just hasn't cleared yet.
How does CorrLinks compare to something like GTL or Securus for emailing inmates?
CorrLinks is simpler and more focused on basic messaging and video visits, while GTL and Securus offer more features like phone calls and tablet rentals. However, CorrLinks' interface feels dated and lacks delivery status updates, which can be frustrating compared to the more polished competitors.
