WASH-Connect

The map lets you see color-coded pins for water and sanitation issues in your area, like red pins for broken fountains and blue pins for donation sites. You can tap a pin for details, or drop your own pin with a photo and description to report a problem. It’s a quick way to connect a sighting with someone who can fix it.

Yes, you can drop a pin with a photo and description directly from the app, but you’ll need a strong Wi-Fi connection for uploading photos—cellular data can cause the app to hang. For quick text updates, it works fine on mobile, but plan ahead if you’re in a spot with weak signal.

The app relies on user activity, so in smaller towns or less populated areas, there may be very few pins or reports. This is a common complaint, as the app feels dead outside major metro regions. To get value from it, you’ll likely need to encourage local neighbors to start using it too.

This usually happens when you’re on a weak cellular data connection. Try switching to a stable Wi-Fi network before uploading photos, or reduce the image resolution. If the problem persists, restarting the app or your phone can help, but a strong signal is the key fix.

WASH-Connect is more focused on water, sanitation, and hygiene issues, while SeeClickFix covers all types of civic problems like potholes or graffiti. WASH-Connect’s map is simpler and faster for dedicated clean-water work, but SeeClickFix has broader adoption in many cities, so you might find more reports there.