TIM Modem
Can I see which devices are connected to my network and control their internet access?
Yes, the app shows a live list of every device on your network. You can pause or block devices, like pausing an Xbox update that was slowing down a video conference, all from the device management screen.
Does the TIM Modem app let me restart my modem remotely?
Yes, you can restart your modem directly from the app without needing to unplug anything. This is especially handy if your modem is tucked away behind furniture or you're not at home.
Why does the app sometimes show 'Cannot connect to modem' even when my internet is working?
This is a known glitch where the app temporarily loses its connection to the modem. Force-closing the app and reopening it usually resolves the issue within a few seconds.
The app feels slow and unresponsive. Is there anything I can do to improve performance?
The app's design is functional but can be sluggish, with menu taps sometimes taking up to two seconds. Closing other apps running in the background may help, but the performance issues are mostly due to the app itself.
How does TIM Modem compare to my ISP's own app for managing my home network?
Unlike many ISP apps that become unreliable after updates, TIM Modem offers useful tools like live device lists, speed checks, and remote modem restarts. However, it suffers from occasional connection errors and a dated interface, so it's solid when it works but can be frustrating when it doesn't.
