Spotlight by Verizon Connect

The real-time map shows your vehicles as moving icons, so you can see exactly where each driver is at a glance. When a customer calls asking for an ETA, you can open the app, spot the nearest van, and give them a precise two-minute estimate. It makes you look professional and cuts down on vague 'where's my package?' calls.

Yes, the route history feature lets you pull up completed routes from any past day and see the exact path the driver took. For example, you might spot a driver zigzagging through side streets instead of taking a main road, which can lead to a productive conversation about traffic patterns. It's a great way to get insights without accusing anyone.

If the map or data takes a while to load, it's usually due to a weak cellular signal or the app needing a refresh. Try closing and reopening the app, or toggling your phone's airplane mode to force a fresh data connection. If problems persist, make sure both the app and your phone's operating system are up to date.

First, check that your Verizon Connect hardware in the vehicle is powered on and has a clear view of the sky for GPS. Then, log out of the app and log back in to re-sync the data. If the van still doesn't appear, contact Verizon Connect support to confirm the hardware is communicating properly.

Spotlight shines with its simple, visual real-time map and intuitive route history, making it easy to check on drivers without a lot of clicks. Unlike some competitors that require a paid subscription to unlock basic tracking, Spotlight works seamlessly with existing Verizon Connect hardware, so there's no extra cost. However, if you need advanced features like fuel card integration or detailed maintenance logs, you might find more depth in a dedicated fleet management platform.