Resident Center
How do I pay rent and get a receipt through Resident Center?
You can save a card in the app, and on the first of the month you’ll get a reminder. Paying takes just a couple of taps, and a receipt is emailed to you right away, so you always have a secure record.
Can I submit a maintenance request with photos?
Yes, you can take a picture of the issue, type a quick description, and submit it. The app sends an immediate notification that your request was received, which helps reduce the panic of a sudden problem like a leaking dishwasher.
Why does the app sometimes not show new community announcements?
This can happen if you haven’t refreshed the Community section or if your notification settings are off. Try closing and reopening the app, and check that your phone allows Resident Center to send alerts so you don’t miss updates like fire alarm tests.
What should I do if I lose my key fob and the leasing office is closed?
Open the Community section in the app and post a note about the lost fob with a description. Neighbors can see it and reach out to you, which is much easier than waiting for office hours, especially if you have kids.
How does Resident Center compare to other apartment apps like AppFolio?
Resident Center is designed to be simpler and more reliable than glitchy alternatives. It combines rent payment, maintenance requests, and community posts in one clean interface, so you don’t need to juggle multiple tools or worry about missed calls to a maintenance line.
