rapid! Pay
Is rapid! Pay really free to use?
Yes, the core service is free. There are no fees for sending, receiving, or linking your bank account. The only fee is clearly disclosed when you fund a payment using a credit card.
How does sending money with a phone number work?
You can select a contact directly from your phone's address book within the app. After choosing the person and entering an amount, the payment request is sent instantly, allowing for very fast repayment between friends.
How can I find a specific past transaction in the app?
Transaction history is presented as a chronological list, which can make finding older payments difficult. For now, you'll need to scroll and search through this list manually to locate a specific transaction.
What should I do if the app isn't recognizing my fingerprint to log in?
First, ensure your device's fingerprint sensor is clean and try again. If the issue persists, you may need to re-enroll your fingerprint in your phone's system settings or use your backup PIN to access the app.
How does rapid! Pay's virtual card compare to using my regular debit card online?
The virtual card provides an extra layer of security for online purchases. It shields your real debit card details from merchant servers, which is safer for shopping at unfamiliar or less trusted websites.
