OnStar Guardian: Safety App
How does the roadside assistance button work in OnStar Guardian?
When you press the roadside assistance button, a real person answers and asks for your location. The app automatically shows your exact spot on a map, so you don't need to type an address or explain where you are.
Can I use OnStar Guardian to share my real-time location with family members?
Yes, you can use the location sharing feature to send a text to a family member, like your daughter, letting them know you're on the move. This gives them peace of mind by showing your real-time location, such as if you're stuck in traffic or stopped for coffee.
What should I do if the map in OnStar Guardian won't load?
If the map doesn't load, try closing the app completely and reopening it. This usually resolves the issue, and it only happened once during testing, so it's not a common problem.
Do I need a subscription to use OnStar Guardian's emergency features?
Yes, features like roadside assistance and the emergency advisor require a subscription, which costs about $15 per month after a free trial. The app is free to download, but the most useful safety tools are behind the subscription.
How does OnStar Guardian compare to other roadside assistance apps like AAA?
OnStar Guardian is simpler and more focused on emergency help, with a big red 'Help' button and crash detection that can call for help even if you're unconscious. Unlike AAA, it works for any vehicle, including non-GM cars like a 2018 Honda, but it lacks the broader travel discounts and services AAA offers.
