MyQuest for Patients
How do I get notified when my lab results are ready?
MyQuest for Patients sends a push notification to your phone as soon as the lab processes your results. In the review, a user got a notification for a lipid panel by the evening after a Tuesday morning test, so you can expect quick updates.
Can I use the app to book appointments for lab visits?
Yes, the app includes an appointment booking feature that lets you schedule lab visits directly. It's straightforward and eliminates the need to call the lab, making the process much more convenient.
What should I do if the app crashes when I try to open a PDF of old results?
If the app crashes while opening a PDF, force-close the app and reopen it. In the review, this fixed the issue on the second try, and the app is generally stable for most tasks.
Are the medication reminders reliable for daily pills?
Yes, the medication reminders are basic but effective. The reviewer set one for a daily thyroid pill and hasn't missed a dose since, so they work well for keeping you on track.
How does MyQuest for Patients compare to using your doctor's portal for lab results?
MyQuest for Patients often delivers results faster than a doctor's portal because you see them as soon as the lab processes them, without waiting for your doctor's office to upload them. It also cuts out the phone tag of calling the lab and doctor, saving you time.
