MyHeritage: Family tree & DNA
How does the Smart Matches feature work in MyHeritage?
Smart Matches automatically finds connections between your family tree and other users' trees in the MyHeritage database. When a match is found, you can view the shared ancestor and even message the other user, like discovering a distant cousin in Ireland.
Can I invite family members to collaborate on my MyHeritage family tree?
Yes, you can easily invite family members to view or edit your tree. For example, the reviewer's sister joined and added names they had missed, which saves hours of solo research.
MyHeritage keeps crashing on my iPhone 14—what can I do?
The app is known to crash weekly, especially when scrolling through large record lists. Try clearing your cache first, but if the issue persists, contact support and request a specific fix, as generic responses may not resolve the instability.
Why am I missing important DNA match notifications in MyHeritage?
The notification system can be cluttered, sending alerts for less important events like 'someone viewed your tree' while missing DNA match updates. Check your notification settings in the app to prioritize DNA-related alerts.
How does MyHeritage compare to Ancestry for genealogy research?
MyHeritage offers a cleaner tree builder and faster performance than Ancestry, which the reviewer found clunky and full of upsells. However, MyHeritage suffers from app instability and slow customer support, while Ancestry may have more reliable performance for some users.
