LifeLock Identity by Norton
What kind of alerts does LifeLock by Norton provide?
LifeLock sends real-time alerts about data breaches, compromised passwords, and suspicious activity on your accounts. For example, users receive specific notifications about which email or password was exposed in a breach, along with occasional 'all clear' updates to confirm no issues were found.
Do I need to pay for the app after downloading it?
Yes, while you can download the app for free, full identity protection features require a paid subscription. The app serves mainly as a dashboard, so you'll need to choose a plan to access alerts, credit monitoring, and other security tools.
Why does the app ask for my Social Security number during setup?
LifeLock needs your Social Security number to monitor your credit file, detect identity theft, and send accurate alerts about suspicious activity. It's a standard requirement for identity protection services, but the app doesn't always explain this clearly upfront.
My credit score tracker only shows a vague reason for changes. Is that normal?
Yes, the built-in credit score tracker is fairly basic and provides a general reason for score changes, like 'credit utilization.' For detailed insights, you may need to use a dedicated credit monitoring service or upgrade to a higher-tier LifeLock plan.
How does LifeLock compare to other identity theft protection apps like IdentityForce?
LifeLock focuses more on breach alerts and basic credit monitoring, while IdentityForce offers more granular credit report details and proactive fraud resolution. LifeLock's alerts are clear and timely, but IdentityForce may be a better fit if you want deeper credit insights and hands-on support.
