Jersey Mike's
Can I customize a #13 Original Italian in the Jersey Mike's app to add extra banana peppers and specify darker toast?
Yes, the app allows detailed customizations like adding extra banana peppers and adjusting toast darkness. You can specify these options before adding the sandwich to your cart, though the customization screen may lag when adding multiple toppings.
How do Shore Points work in the Jersey Mike's app, and why might my points show as 'pending' for days?
Shore Points are earned on purchases and can be redeemed for free subs, but they often show as 'pending' for up to three days before becoming available. If you try to redeem a coupon while points are pending, the app may crash back to the home screen, so wait until points are fully processed.
Why does the Jersey Mike's app sometimes show 'being prepared' for over 20 minutes then jump to 'ready for pickup' without a prep step?
This is a known issue with the real-time order tracking feature, which lacks intermediate status updates like 'cooking' or 'bagging.' To avoid surprises, check the estimated pickup time and consider arriving a few minutes after the app says your order is ready.
How can I fix the app freezing for several seconds when I add multiple toppings to a sandwich?
The customization screen is prone to lag, especially when adding several toppings like onions, lettuce, tomatoes, and pickles. To reduce freezing, add toppings one at a time with a short pause between each, or save your customizations as a favorite order to avoid re-entering them.
How does the Jersey Mike's app compare to the Subway app for customizing and reordering sandwiches?
The Jersey Mike's app offers a quicker reorder button and better store locator with accurate wait times, but its customization screen lags more than Subway's. Subway's app has a clunkier interface overall, while Jersey Mike's app suffers from unreliable order tracking and notification issues.
