Included Health
Can I use Included Health to book appointments with doctors who accept my insurance?
Yes, the app allows you to search for doctors like pediatricians or dermatologists and filter to see who is in-network for your insurance. You can then book an appointment directly within the app, which the review user did in about five minutes.
Does the Included Health app have a symptom tracker?
Yes, it includes a symptom tracker where you can log symptoms and even add photos over time. This creates a helpful timeline to share with a doctor during a video visit, as mentioned in the review when tracking a child's rash.
What should I do if appointment reminders from the app aren't showing up on my phone?
First, check your phone's notification settings for the app. If the issue persists, use the in-app help chat for support. A reviewer noted that while the response took a few days, the support agent was helpful in resolving the notification problem.
Is the Included Health app difficult or time-consuming to set up?
Initial setup requires some patience to input or pull in your insurance details, which a user reported took about 10 minutes. However, once completed, the interface is straightforward with clear buttons for core functions like 'Find Care'.
How does Included Health compare to just using my insurance company's website or app?
Included Health consolidates finding in-network doctors, booking appointments, storing health records, and tracking symptoms in one app. Unlike many insurance portals, it offers integrated features like a smart symptom tracker and family management, creating a more centralized healthcare organizer.
