Hertz Rent-a-Car Deals - Easy!

The Hertz Corporation
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Frequently asked questions
How does the digital check-in feature work in the Hertz app?

After booking, you can complete the check-in process through the app before you arrive. When you land, open the app to confirm your car details, and you'll be directed straight to your assigned parking stall without waiting in line or stopping at the counter.

Can I modify my rental reservation directly in the app?

Yes, you can easily modify your reservation by tapping on it and selecting the 'Modify' option. For example, if you need to extend your rental by an extra day, the app updates the new total instantly so you have peace of mind.

Why does the app sometimes lag when loading vehicle images or finalizing a booking?

This typically happens when you have a weak cell signal, especially in large airports or parking garages. To avoid delays, try connecting to airport Wi-Fi before loading images or completing your booking.

What should I do if I can't find my rental car in a large parking garage?

Use the app's 'Find My Car' feature, which shows your car's exact level and stall number. This is particularly helpful in massive, multi-level garages like the one at Orlando Airport.

How does the Hertz app compare to other rental car apps like Enterprise or Avis?

The Hertz app stands out for its seamless Gold Plus Rewards integration and the 'Manager's Special' deals that offer upgrades at lower prices. While other apps have similar digital check-in features, Hertz's 'Find My Car' tool and quick modification options make it especially convenient for frequent renters.