Great Clips
How does the Great Clips app check-in system work?
You open the app to see nearby locations with current wait times, then tap to add yourself to the waitlist before arriving. You can also save favorite salons and stylists, and set haircut preferences like 'clipper comb over, number 2 on the sides' so you don't have to repeat them each time.
Can I prepay for my haircut through the Great Clips app?
Yes, the app allows you to prepay for your haircut, and it works without adding any extra fees. However, if you prefer, you can still pay in the chair at the salon.
Why did my name disappear from the Great Clips waitlist after I checked in?
This is a known bug where your name can vanish from the list, especially if you check in from your car and arrive a few minutes later. If this happens, ask the receptionist to manually add you back, though you may still face a wait.
Why does the wait time in the Great Clips app freeze or jump around?
The wait time display sometimes freezes for up to 20 minutes and then suddenly drops by 40 minutes, which can make you worry about missing your spot. This is a common glitch, so it's best to arrive a bit early or call the salon to confirm your place.
How does the Great Clips app compare to other salon check-in apps?
Unlike fancier salon management suites, Great Clips is a straightforward tool focused on skipping the lobby wait—no extra fees or complex features. It's reliable for basic tasks like finding a shop and checking in, but it lacks polish and has occasional bugs, making it less trustworthy than some competitors.
