Costco Wholesale
How do I find my digital membership card in the Costco app?
Open the app and look for a menu icon, often in the top or bottom corner. Your digital card is usually tucked away under a menu labeled 'Account' or 'Membership'—it may take a few taps to locate, but once you find it, you can access it quickly at checkout.
Can I use the Costco app to check warehouse hours and make a shopping list?
Yes, the app includes a store locator that shows warehouse hours, which is great for checking changes like Sunday hours. You can also create a shopping list by adding items while at home, then pull it up in the store to avoid wandering the aisles.
Why is the Costco app search showing irrelevant results, and how can I fix it?
The search function can return many unrelated items—for example, typing 'paper towels' might show half the results that aren't paper towels. To narrow it down, use the filter options (like category or brand) after searching, or ask a tech-savvy friend to help you refine your search terms.
What should I do if my digital membership card won't load or is slow at checkout?
If the barcode doesn't load quickly, try closing and reopening the app, or check your internet connection. For persistent issues, contact Costco support via email—though responses may take a few days, they are polite and helpful once they reply.
How does the Costco app compare to using a physical membership card?
The app is free and saves you from forgetting your plastic card at home, as you can scan the digital card at the register. However, it can be slow or cluttered, and if you prefer simplicity, the physical card might be more reliable—especially during busy times when the app's barcode may lag.
