ChargePoint
Can I start and pay for a charging session entirely from my phone?
Yes, the app allows you to start a session remotely and pay without ever pulling out your wallet. This is especially handy in bad weather or when the charger’s screen is unresponsive.
Does ChargePoint show charger types and pricing before I go?
Absolutely. The app’s map lets you filter by charger type and displays prices upfront, so you can plan your stop. It also saves your session history with cost breakdowns by location, which is great for tracking expenses.
Why does the app sometimes show a station as available when it’s actually taken?
Station status can be unreliable because the app relies on user reports and connectivity, not real-time physical sensors. If a non-EV parks in the spot or a charger is broken but marked operational, the app won’t update until someone reports it.
The app lags or freezes when I try to start a charge—what can I do?
This is a known performance issue. Try force-quitting the app and reopening it, or make sure your iPhone has a strong internet connection. If it keeps happening, reinstalling the app can sometimes clear up the glitch.
How does ChargePoint compare to other EV charging apps like PlugShare?
ChargePoint is great for seamless payment and starting sessions from your phone, but its station status accuracy is weaker than PlugShare’s community-driven updates. PlugShare often has more reliable real-time availability because users actively report problems.
