Casey's
Can I schedule an order for later in the day using the Casey's app?
No, the Casey's app only allows you to order for immediate pickup or delivery. There is no option to schedule an order for a specific time later in the day, so you'll need to place your order when you're ready to pick it up.
How do I save and reliably use my favorite orders in the Casey's app?
You can save favorite orders by customizing an item and selecting the save option, but be aware that the app has been known to forget saved items without warning. To avoid frustration, double-check your saved list before placing a reorder, especially for team orders.
Why does the Casey's app keep showing a 'something went wrong' error during checkout?
This error often occurs during busy times or with larger orders, as the app has known glitchy behavior that can cause checkout to spin and fail. If this happens, try force-closing the app or restarting your phone, but if the issue persists, calling the store directly is more reliable.
The Casey's app store locator doesn't show holiday hours—how can I find out if my store is open?
The app's store locator does not display real-time holiday hours, so you may assume a store is open when it's not. To confirm, call the specific Casey's location directly before heading out, especially on holidays like New Year's Eve.
How does the Casey's app compare to ordering directly from a gas station or calling the store?
Unlike calling the store, the app lets you customize orders and save favorites without repeating yourself, but it's less reliable—especially for large orders or during peak times. Calling is often faster and more dependable when the app glitches, though you may have to repeat your order to a busy employee.
