Aer Lingus App
What are the main features of the Aer Lingus app?
The app allows you to book flights, check in, and store boarding passes in your Apple Wallet. It also lets you track your AerClub points and access useful information like baggage size guides and airport maps.
Can I use the Aer Lingus app to check my AerClub points balance?
Yes, you can view your AerClub points balance directly within the app. The reviewer noted it's satisfying to see the points update after a flight, making it a reliable feature for tracking loyalty rewards.
Why does my boarding pass sometimes fail to scan at the gate?
The app can glitch, causing the boarding pass QR code to refresh or not display properly, which prevents scanning. To avoid this, ensure your screen brightness is high and consider having a backup, like a printed pass or using the mobile website.
What should I do if the app gets stuck during check-in or gives an error?
If the app spins or errors during check-in, try closing and reopening it or checking your internet connection. As a reliable backup, the reviewer successfully used the Aer Lingus mobile website when the app failed.
How does the Aer Lingus app compare to using their mobile website?
The app offers a cleaner interface and features like Apple Wallet integration, but it can be less reliable than the mobile website for core tasks like check-in. The reviewer found the website worked perfectly when the app failed, questioning the app's necessity.
