Aaron's
What are the main features of the Aaron's app for managing my lease?
The app allows you to view your lease agreement details, check your balance and payoff amount, and make one-time or scheduled payments. It also includes a store locator and a product browsing feature, though browsing is more for inspiration than completing purchases.
Can I schedule automatic payments through the Aaron's app?
Yes, the app has a 'Schedule a Payment' feature that lets you set up a payment for a future date. This is useful for ensuring you never miss a payment, though one reviewer noted a rare glitch where a scheduled payment failed to process.
What should I do if a scheduled payment in the app doesn't go through?
If a scheduled payment fails, you should contact the general Aaron's customer service line directly. The app does not have a dedicated support team, but the main company's phone agents can help resolve account and payment issues.
Who do I contact for technical support or issues with the Aaron's app?
For app-related problems, you need to use the general Aaron's customer service contact channels. Support is handled by the main company, as the app is an extension of their services and does not have a separate technical support team.
How does the Aaron's app compare to using the website for account management?
The app is designed for quick, on-the-go tasks like checking your balance or making an urgent payment, often faster than the website. However, for finalizing new leases or complex account changes, you may still need to call your local store or use the full website.
